Uber jacked up prices in downtown Sydney in response to the hostage crisis there. It defended the move as a means to encourage more drivers to pick up fares downtown. A social media outcry — shameful, disgraceful and vile, said critics — prompted the company to back off the “surge pricing” and offer free rides.

Uber’s cocksuredness again costs it some friends, as when it started unilateral operations in Little Rock while in negotiations over a regulatory ordinance.

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