ghatzell 
Member since Dec 8, 2016


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Latest Review

Re: “Foster's Garage

Worst experience dealing with a garage ever. Long story. My pickup truck needed a new intake manifold. Foster's garage was recommended by my mom so I figured they were good. Boy, was I wrong. First off, the initial estimate was insanely high. They wanted $365 for the part which I was able to find online for $165 (wtf?). They allowed me to have the part shipped to the shop and install it which saved me $200 from the original estimate. Everything was fine until I went and picked up my vehicle. About 2 miles from the shop my accelerator got stuck on Roosevelt Dr., the narrowest street in Little Rock. Before I could realize what the hell was going on I was going 65 in a 35. Luckily traffic was light and I was able to pull it off the road after mashing the brakes and swinging it into an empty lot where I killed the ignition. I called Foster's garage, they game out and adjusted the throttle cable which they had not properly reinstalled after working on my vehicle. As soon as I got back driving, my truck began missing, or shuddering when the gears shifted. So I called Foster's again and brought it back to the shop. They replaced an ignition coil free of charge. Problem was that it was still missing! So I took it back and they replaced another ignition coil. A week later it started missing again at 40-45mph. At this point I was tired of taking it there just to have nothing done and be without my truck. So I just drove with it missing, but after a couple of months the missing got worse so I took it back to Foster's reluctantly. They "fixed" it again by replacing another ignition coil and charging me for the part, I argued my way out of paying the labor since I believe that the missing was caused by the accelerator incident. Problem is that it is still missing at 40mph and from 0 to 20. Side note, I never received a phone call to inform me my vehicle was ready any of the times I had it in the shop. I had to call and ask every time. And usually when I called it was ready to be picked up. And when I would show up to pick up the vehicle the paper work usually had not been completed. Don't take your vehicle here unless you want to be overcharged for parts, almost killed, and have your time and money wasted while nothing gets fixed by incompetent mechanics.

1 like, 3 dislikes
Posted by ghatzell on 12/08/2016 at 9:04 AM

Visit Arkansas

Haralson, Smith named to Arkansas Tourism Hall of Fame

Haralson, Smith named to Arkansas Tourism Hall of Fame

Chuck Haralson and Ken Smith were inducted into the Arkansas Tourism Hall of Fame during the 43rd annual Governor’s Conference on Tourism


 

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