Wal-Mart is watching | Arkansas Blog

Wednesday, April 4, 2007

Wal-Mart is watching

Posted By on Wed, Apr 4, 2007 at 10:38 AM

No wonder Wal-Mart needs a high-priced PR team.

From the Wall Street Journal:

The Wal-Mart Stores Inc. worker fired last month for intercepting a reporter's phone calls says he was part of a larger, sophisticated surveillance operation that included snooping not only on employees, but also on critics, stockholders and the consulting firm McKinsey & Co.

As part of the surveillance, the retailer last year had a long-haired employee infiltrate an anti-Wal-Mart group to determine if it planned protests at the company's annual meeting, according to Bruce Gabbard, the fired security worker, who worked in Wal-Mart's Threat Research and Analysis Group. The company also deployed cutting-edge monitoring systems made by a supplier to ...

Wal-Mart Watch comments:

“Wal-Mart’s actions are paranoid, childish and desperate. Spying on reporters and critics won’t repair the grave reputational issues plaguing the company. CIA and FBI agents can’t fix Wal-Mart’s health care problem, and their thug-like tactics only confirm their critics’ charges. Wal-Mart should stop playing with spy toys and take the criticism of their business model seriously. The success of the company depends on it.”

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