Better cab service | Arkansas Blog

Wednesday, November 28, 2007

Better cab service

Posted By on Wed, Nov 28, 2007 at 11:32 AM

Yellow Cab has scheduled a press conference to talk about what it says have been across-the-board improvements in its service in Little Rock, from cabs to call center. Welcome news, if true. Now, if you could ride from the airport to Hillcrest for less than it costs to ride from LaGuardia to midtown Manhattan ($24).

Their release is on the jump.

YELLOW CAB RELEASE

WHAT:
Greater Little Rock Transportation, (Yellow Cab), Little Rock’s only full service cab company, will introduce its new headquarters, featuring a state of the art Call Center and full service garage, to the public for the first time.  To commemorate the occasion, Yellow Cab will announce a new program aimed to take drunk drivers off the streets in Central Arkansas. The details of the year-long program will be announced at this news conference.

WHEN:
November, 29th, 2:15 p.m. (Tomorrow)
(Tours showcasing Yellow Cab's new headquarters will be given after a ribbon cutting)

WHERE:
Yellow Cab Headquarters
7510 Jamison Road
Little Rock

INTERVIEW OPPS:
·        Yellow Cab President Ellis Houston
·        Little Rock Mayor Mark Stodola
·        Executive Director of Arkansas Mothers Against Drunk Driving Teresa Belew
·        Little Rock Chamber CEO Jay Chesshir

BACKGROUND:
   Yellow Cab is committed to changing the taxi cab industry in Little Rock. Since 2004, the company has replaced its entire fleet, and a new telephone system with automatic call distribution provides prompt customer service.  The company also instituted a formal business orientation course for all drivers, which includes passenger assistance training and defensive driving instruction.  For customer convenience all taxis were recently upgraded to include a credit card swipe and a GPS tracking system.
   Yellow Cab’s meter rates are established by the City of Little Rock.  It is the only taxi company in the city to be licensed and permitted by the City Board of Directors.  Each vehicle is independently owned and operated.
   Yellow Cab drivers service approximately 600,000 passenger trips and transport more than 800,000 passengers annually.  For more information about Yellow Cab and its services visit www.yellowcablr.com or call 501-570-5999.



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