More questions answered on digital membership | Arkansas Blog

Friday, July 26, 2013

More questions answered on digital membership

Posted By on Fri, Jul 26, 2013 at 2:32 PM

We've gotten a lot of feedback from users asking for an annual subscription option. So we've added one. For $110 per year. If you've already opted for a monthly subscription, but would've paid annually, send me a note from the email account you used to subscribe to TinyPass with the subject line "MONTHLY TO ANNUAL," and we'll cancel your monthly subscription and refund your money.

More new FAQs on the jump on things like organizational subscriptions, paying by check and giving a gift subscription.

Subscribe here.

See the full digital membership FAQ here.

Does the digital subscription apply to multiple computers/phones/tablets?

A single login will give subscribers access from any device.

Is there a family plan?

See above and follow your heart.

Is there a way for an entire organization to subscribe for digital membership?

No, though it's something we hope to unveil down the road. Until then, either buy subscriptions for everyone in your organization or see above.

Is there a way to give a gift subscription?

We should have an easy method to unveil in the next few months. Until then, registering an account under the person you want to give a gift subscription for, plugging in your credit card number and then passing along the passcode you created should do the trick.

Do I have to use the same email address to sign up for a digital subscription that I use to sign into the website to comment and vote in polls?

No. There's no relationship between your Times account that you use for commenting and your digital membership account, which our paywall provider TinyPass maintains. We'll use the email address used in your TinyPass account to notify you about special deals and member parties.

When do I get information on member benefits like deals and special parties?

We'll send out emails at the first of every month with details on member benefits. Those who sign up mid-month will get an email shortly after signing up.

Is there an annual subscription option?

After getting a number of requests for an annual option, we've added one for $110. If you've already opted for a monthly subscription, but would've paid annually, send a note to lindseymillar@arktimes.com from the email account you used to subscribe to TinyPass with the subject line "MONTHLY TO ANNUAL," and we'll cancel your monthly subscription and refund your money.

I work somewhere where we can't buy anything via credit card or PayPal. How can I subscribe?

Please write or call our circulation director Jack Higgins at jackhiggins@arktimes.com or 501-375-2985. He can provide you with an invoice, and you can pay it by check. You'll need to provide him email address(es) of the subscriber(s), so he can enable the account once he receives payment. Only annual subscriptions accepted via this method.

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