Hopeless on Hanaroo. | Rock Candy

Sunday, February 21, 2010

Hopeless on Hanaroo.

Posted By on Sun, Feb 21, 2010 at 6:08 AM

unknown.jpg

We're always willing to share our readers' comments about restaurants and such here at Eat Arkansas.  Just send them along.  When you share information here, it might spark a little debate, sure, but it also might spark a betterment in the restaurants addressed.

Reasder Ann Shack sends word on Hanaroo... it certainly disturbs me, considering my experiences with the little restaurant in the past have been splendid.  But I haven't been in a while.

She writes:

I've raved about Hanaroo on the AR Times blog and other sites many times.  They won't get my business any more.  Call me crazy, but who runs a business like this?!

I have spent $60-&75 per wk at Hanaroo for 2+ yrs. I ate in the restaurant until several back-to-back experiences made me switch to take-out. The food is great, but disruptive homeless people wandered in & the owner did nothing; he deferred to a waitress to handle. The a/c was broken several times in the summer & customers sat in a sauna with fans blowing. Loud, obnoxious music blared to the point of disrupting dinner. So, we started to do take-out. We always call in an early order (as a courtesy to the owner) & give 1 hr for prep. We usually wait another 15-30 min when we arrive. We never complain about the wait. We tip 10% for take out.

Tonight, after a a 1.5 hr wait from the call-in time at 5:45, with a restaurant only 1/2 full, we were told they would no longer do take-out on the weekends. When I arrived at 6:45, he was just starting my order. I'm so hacked at this slap in the face to a loyal customer who has RAVED about the food on numerous web sites and has taken many friends there and has spent thousands of dollars there. Hanaroo has great food, but this long-time customer will NOT return. Igibon's is a drive for this downtown gal, but at least they value my business. 

UPDATE:  Interesting comments from the Facebook crowd... that I hadn't considered.

Tags: , ,


Favorite

Related Locations

Comments (4)

Showing 1-4 of 4

Add a comment

 
Subscribe to this thread:
Showing 1-4 of 4

Add a comment

More by Kat Robinson

Readers also liked…

  • Coming Monday: Little Rock Black Restaurant Week

    MoTown Monday is Ceci's Chicken and Waffles. Tasty Tuesday is Sims BBQ and Brewster's Soul Food Cafe. Wing Wednesday is Chicken King and Chicken Wangs. Soul Food Thursday is Lindsey's BBQ and Hospitality House and Food Truck Festival Friday is @station801. It's the first Black Restaurant Week.
    • Mar 8, 2017
  • New music from Isaac Alexander

    New music from Isaac Alexander.
    • Jul 14, 2017
  • No Small Talk Ep. 8: Katy Henriksen, Springs Arts preview

    A packed episode this week of "No Small Talk": a chat with Katy Henriksen, from Of Note on KUAF; Stephanie Smittle breaks down the Spring Arts issue; and we finish up with just a tiny bit of Oscar chatter.
    • Mar 9, 2018
 

© 2018 Arkansas Times | 201 East Markham, Suite 200, Little Rock, AR 72201
Powered by Foundation