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Dizzy Dame 
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Re: “The Arkansas Medicaid verification mess: what went wrong

Here it is, January 2016.... and it seems no end in site for this mess. My brother is supposed to be taking an anti-psychotic medicine, one that costs $900 / month, that's right, and it's the ONLY medicine that seems to help him.
Since August, he has gone without, therefore experiencing tremendous mental anguish for him and our family. He has been switched around several times trying to get satisfactory results, to no avail.
Oh yes, by the way, he did get his letter returned in the timeframe required. He was told by DHS at that time, that he was covered. Yet he couldn't get his meds filled because he wasn't in the computer. More calls to DHS, with rude people who hung up on him. I myself tried calling and was left on hold for 12 minutes, then the phone went dead on their end. When we did get through, we were told not to call back.
I am appalled and mad as hell over this 'situation'! They are messing around with people's lives and they couldn't care less. Now he's been told that his caseworker retired and they just leave it at that. You mean nobody took the vacant position and cases?

I want to know who these people answer to!! This is totally unacceptable!
He is ready to be institutionalized because of the lack of meds, but he doesn't have the coverage for that.

What is a person to do in this situation???

3 likes, 0 dislikes
Posted by Dizzy Dame on 01/24/2016 at 8:13 PM

 

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