Herb Vaddour-Brake | Arkansas news, politics, opinion, restaurants, music, movies and art

Herb Vaddour-Brake 
Member since Nov 13, 2011

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Recent Comments

Re: “Cheddar's open

First of all, on the positive side, they have beautiful ceiling fans!

Now, to the rough part. We arrived there at 3:30 PM on a Sunday afternoon and was told the wait would be about 20 minutes. We went to the bar and sat for 15+ minutes, saw the bartender standing by the register at the bar, but he apparently didn't want to take a drink order. We went back outside and smoked a cigarette and then returned to the bar. At that time a different person came and took a drink order.

We were called to our table a bit after that - our total wait was about 45 minutes. We went to the table and placed our order. We had 2 main courses, 2 drinks and an appetizer. First thing that arrived was my chicken fried steak - I explained that we haven't had our drinks delivered yet or our appetizer. Our appetizer arrives about 10 minutes later, and then immediately the other person in my party received their main course. Mind you, they had not received their salad yet. A little later I received my food again. We were in the zone near the kitchen and people were running into each other and very noisy. Apparently, there are many more staff than needed since many were standing around. We reach the end of the dinner and I ask about the salad and roll. The salad finally arrived at the time with the dessert.

I did complain to the manager, however, he was busy seating people while 3 hostess were standing around him. Apparently, their 1 week of training prior to opening was insufficient and no one had experience in a restaurant before.

I hope they get better service - the food was good, however, service lacked heavily.

Cheddar's, bring some experienced staff in from Dallas to help train the Little Rock Staff!

2 likes, 1 dislike
Posted by Herb Vaddour-Brake on 11/13/2011 at 6:17 PM


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