Kara Clarke | Arkansas news, politics, opinion, restaurants, music, movies and art

Kara Clarke 
Member since Mar 11, 2014


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Latest Review

Re: “Kobe Japanese Steakhouse & Sushi

I hate to have to give this place a thumbs down. My husband and I have been coming here since we moved to Little Rock about 2 years ago. The food has always been good and the service as well, however, I recently purchased an Arkansas Daily Deal $30 off my dinner. When we went to redeem it, the manager on duty argued with us about it for 10 minutes saying that he could not redeem it, claiming that he was separate from the Conway location and that the coupon was only good for Conway. He even tried to say that he would "prove it" to us by showing us the deal online, but he couldn't even find it on his phone that he pulled out to "prove his case". My husband and I did NOT appreciate being yelled at by this manager and it was loud enough to be heard through the whole restaurant, even over the other hibachi tables.

If it is only good for Conway, then how come the Little Rock location is listed as a merchant for redemption AND the description text says the following, "Come experience the amazing flavors of Japanese cooking at its best at either the Little Rock or Conway location."

Sounds like he just wants to rip people off. Considering I paid for this coupon from Arkansas Daily Deals, I am very disappointed that they would not honor it.

If you have a coupon, DO NOT expect this Kobe to honor it in anyway... And be prepared to argue because the manager will yell at you for trying to use it.

Horrible customer service by the manager.

Posted by Kara Clarke on 03/11/2014 at 12:24 PM

 

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